Shipping Policy

Thank you for choosing our products! We are committed to providing you with a seamless and hassle-free shopping experience.

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. Delivery time ranges between 5 to 7 business days. This time frame might be affected due to public holidays, natural calamities & other unavoidable circumstances.

During peak times, shipping may be delayed. We will notify you in case of significant delays.

At Moonglow, we strive to ensure that our customers are delighted with their purchases. At this time, we do not have a return or exchange policy in place.

Shipping Charges

Shipping will be free on orders above Rs 999.

For orders below Rs 999, shipping fees will be charged. In will be calculated and displayed at checkout for prepaid orders. Cash on Delivery (COD) is available.

Express delivery will be charged extra.

Shipment Confirmation and Tracking

Upon shipment, you will receive a confirmation email with tracking details.

Tracking information will remain active for 7 days after delivery.